Everything You Need to Know!

Frequently Asked Questions

All our pillows are made with our signature bamboo-cotton blend that’s ultra-soft, breathable, and gentle on skin. Designed for Singapore’s humid weather β€” cool to the touch yet cozy enough for snuggly nights. πŸ’€

Yes! Every Warabi pillow comes with a removable casing so you can wash it easily. We recommend gentle machine wash in a laundry bag and line dry β€” no dryer or high heat to keep the fabric smooth and fluffy.

Lay pillow without casing flat in a well-ventilated area to dry if it gets damp, and always ensure it’s fully dry before putting the casing back on. You can give it a gentle massage once in a while to break up clumps and restore fluffiness.

We currently ship to Singapore & Malaysia! πŸ‡ΈπŸ‡¬πŸ‡²πŸ‡Ύ

Singapore

Shipping is S$2.90 and takes approximately 1–3 business days. Enjoy free local shipping on orders above S$60.

Malaysia

Shipping is RM30 via J&T and takes approximately 3–9 business days. Enjoy free shipping on orders above RM900 ✨

Due to hygiene reasons, pillows and casings are non-returnable once opened. However, if your item arrives defective or incorrect, we’ll replace it immediately β€” just reach out within 7 days of receiving your order.

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